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Crisis Comms: Netflix Apology?
If you subscribe to Netflix, no doubt you received an email from Reed Hastings, CEO and Co-Founder of Netflix. The subject line was “An Explanation and Some Reflections.” It should have been
Curveballs & Confidence
Derek Jeter of the New York Yankees said something during a 60 Minutes interview that resonated and stayed with me. He said if you want to be a successful shortstop, you have
When Losing is Winning
21 year-old golfer, Rory McIlroy, started imploding on the tenth hole of the final round of The Masters on Sunday. It was tough to watch his game and his confidence disintegrate over
Chris Brown Needs, Media Training
Dear Chris Brown, You are in desperate need of Media Training AND a reality check. Fact: You pleaded guilty to assaulting Rihanna in February 2009. Fact: A restraining order was issued against
Media Training Tip: Scouting Your Opponent
Vicki is five feet tall. I am 5’ 5”. We were playing beach volleyball against two much taller opponents. One is 5’ 9” and the other is 6 feet tall. None of
Gracious in Defeat
“Federer full of ‘excuses’ after Wimbledon loss” That was the headline of the NBC sports story that my friend emailed me. In a nutshell, Roger Federer’s opponent, Tomas Berdych, didn’t buy Federer’s
No Excuses: Media Training for Athletes
I was moved to tears by Joannie Rouchette’s performance at the Olympics last night. Still grieving the loss of her mother, she somehow managed to skate beautifully. There were no excuses. No
Media Training for Reality TV Stars
When one of the best dancers (Nathan) from “So You Think You Can Dance” nearly went home early on in the competition, one of the judges said, “I think you need to
Why People Need Media Training
A large part of what I do is critique people’s performances– either on-camera, in-person or online. My twitter friend, @paisano, knows this and often asks for a media interview critique of people’s
Playing to Win
Snowmen Peeps and candy canes. That’s what I ended up with after the first round of the white elephant grab bag. Of course that’s not what I wanted to take home. I
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